FAQs

What is Scent Molecule, and what makes your essential oils unique?

Scent Molecule is a wellness brand dedicated to providing the purest, most ethically sourced essential oils & sacred smoke. We believe in putting people and the planet before profit, using only high-quality, responsibly sourced oils. Our offerings are deeply inspired by the ancient art of scent and prioritize radical transparency, high-vibration oils, and impeccable sourcing from communities worldwide.

Where do your essential oils come from?

Our oils are sourced globally, with a focus on ethical practices and fair trade. For example, 50% of our sandalwood comes from indigenous-owned lands in the outback of Western Australia, supporting local communities and sustainable practices. We also work directly with communities in Peru, Rwanda, and other regions to create partnerships that empower local artisans and protect traditional knowledge.

How do you ensure ethical sourcing?

At Scent Molecule, ethical sourcing is at the heart of everything we do. We build direct relationships with indigenous and local communities, ensuring fair compensation and transparency in our supply chains. We support projects for women and children affected by conflict and strive to give back to the communities from which we source.

What does "high-vibration" mean when it comes to your oils?

High-vibration oils refer to the energy and purity that each bottle holds. We believe oils carry the essence and spirit of the plants from which they’re derived, and when sustainably and respectfully sourced, these oils can enhance well-being on a deeper, energetic level. Just as the land, climate, and harvesting methods shape an oil’s quality, the way people are treated within the supply chain also plays a crucial role. When those who cultivate, harvest, and distill the plants are honored and supported, the oils hold a resonance of respect, harmony, and care. Our oils are carefully crafted to preserve this energy and connection to nature.

Are your products sustainable?

Yes, sustainability is one of our core principles. We prioritize ethically harvested materials, avoid overharvesting, and ensure that every step, from plant to bottle, is environmentally responsible. Our packaging is designed to minimize waste, and we are committed to reducing our carbon footprint wherever possible.

How do I use essential oils safely?

Essential oils are highly concentrated and should always be used with care. We recommend diluting them with a carrier oil before applying them to the skin, avoiding contact with sensitive areas like the eyes, and keeping them out of reach of children. If you’re pregnant, nursing, or have any medical conditions, consult a healthcare professional before using essential oils.

Can I use Scent Molecule products for aromatherapy?

Absolutely! Our essential oils are ideal for aromatherapy. Our founder is a clinical aromatherapist and aromatic medicine practitioner, and this journey began with a deep understanding of plant medicine and the ways scent influences the mind, body, and spirit. Every oil is chosen with intention, crafted for both its therapeutic benefits and energetic resonance.

How are your oils tested for quality?

Each batch of our oils undergoes rigorous quality testing to ensure purity and potency. We work only with suppliers who adhere to the highest standards and test each oil for its chemical composition, purity, and integrity. Our commitment to quality guarantees you receive only the best, most effective oils.

Do you offer any educational resources for essential oil use?

Yes! We’re passionate about helping our customers understand and benefit from essential oils. Check out our blog, workshops, and guides on the site for tips, recipes, and insights on how to incorporate essential oils into your life meaningfully and safely.

What is your return policy?

We stand by the quality of our products and want you to be fully satisfied. If you have any concerns or are not completely happy with your purchase, please reach out to our customer support team within 7 days of receiving your order, and we’ll assist you with a return or exchange.

Do you offer wholesale or partnership opportunities?

Yes, we do! If you’re interested in carrying Scent Molecule products or collaborating with us, please reach out to our team through our wholesale inquiry form or by contacting us directly. We’d love to explore how we can grow together while supporting ethical and sustainable practices.